Sincerita yarn shop · Ukraine
KEYCRM-API
KEYCRM-API is the internal integration of the Sincerita yarn shop. It connects the shop's own Facebook Page and Instagram professional account to our CRM (KeyCRM), so that our team does not miss a customer:
- customer messages and comments under our posts reach our server through Meta webhooks;
- our team reads and answers them from one place, and orders are processed in the CRM;
- the app is used only by the shop's own staff for the shop's own Page and account.